workingtogether
our series of events for consumer advisers
We run special events around the UK, aimed at giving consumer advisers the opportunity to learn more about the ombudsman service and how we work.
We are very keen to welcome the widest range of people from consumer and voluntary groups to our events – ranging from trading standards officers and money advisers to community networks and local advice & support agencies.
key points
- find out more about the role of the ombudsman service – and our approach to different types of financial disputes
- share complaints-handling skills – and tips on complaints prevention and dispute resolution
- free of charge for nominated representatives from consumer organisations
- regional venues across the UK
- events include presentations, discussion groups, case studies and question-and-answer sessions
- refreshments, including buffet lunch
upcoming events
November 2008
Dumfries – Thursday 27 November
North West Resource Centre, College Drive, Lincluden, Dumfries DG2 0BX
December 2008
Bournemouth – Friday 5 December
Bournemouth Town Hall, Bourne Avenue, Bournemouth
BH2 6DY
(in partnership with Bournemouth Council)
events for 2009
- we are currently organising our schedule of events for next year
- if your organisation would like to arrange a consumer-adviser event in partnership with us, please email Kerrie Coughlin
register your interest
If your organisation is interested in sending a delegate/representative to one of our consumer-adviser events, please email Kerrie Coughlin in our communications team to register your interest. Places are limited and will be allocated in accordance with the level of interest expressed.
some of our recent events for consumer advisers
- Darlington – 13 November 2008
Morrison Trust, Morton Park, Yarm Road, Darlington DL1 4PJ - Edinburgh – 23 October
2008
20 New Mart Road, Edinburgh EH14 1RL
(in partnership with Edinburgh Council) - Slough – 9 October 2008
Slough Town Hall, Bath Road, Slough SL1 3UQ
(in partnership with Slough Borough Council) - Norwich – 22 July 2008
The Abbey Conference Centre, Carrow Works, Bracondale, Norwich NR1 2DD
(in partnership with Consumer Support Network, Norfolk) - Leeds – 17 June
2008
East & West Rooms, Lord Mayor's Suite, Leeds Civic Hall, Calverley Street, Leeds LS1 1UR
(in partnership with Leeds City Council) - Manchester – 4 June
2008
Conference Hall, Town Hall, Albert Square, Manchester M2 5DB
(in partnership with Manchester City Council) - Stoke-on-Trent – 13 March
2008
Bentilee Neighbourhood Centre, Dawlish Drive, Bentilee, Stoke-on-Trent ST2 0EU
(in partnership with Stoke-on-Trent Citizens Advice Bureau) - Bristol – 27 February 2008
Bristol & West plc, 1 Temple Quay, Bristol BS1 6DX -
Newcastle – 12 February 2008
Civic Centre, Barras Bridge, Newcastle Upon Tyne NE99 1RD
(in partnership with Newcastle City Council) - Nottingham – 17 January 2008
The Assembly Hall, County Hall, West Bridgford, Nottingham NG2 7QP
(in partnership with Nottinghamshire County Council)