With the average cost of bringing up a child estimated at £186,000, becoming a parent can involve real financial challenges and difficulties. So it's important that parents know about their rights as consumers to use the free independent ombudsman service – in the event of a dispute with a bank, insurance company or finance firm.
Each year the ombudsman takes part in a range of family-focused activities across the UK – from multi-cultural melas and carnivals to careers days and community events. These include:
This is part of the ombudsman's commitment to outreach work with specific groups of consumers who use the ombudsman less and have lower levels of awareness of the service.