image: ombudsman service at a regional roadshow
monitoring calls

for security and training purposes, we may monitor or record phone calls

contact our external liaison team

Each year we run events nationwide for consumer advisers and people working in financial services – aimed at helping to resolve complaints before they reach the ombudsman service.

We also take part in a wide range of conferences, exhibitions and roadshows across the country.

If you are organising an event and would like to invite us to take part by providing a speaker from the ombudsman service, please email full details to our external liaison team at the address below and we will see if we can help you.

meet our external liaison and outreach team

Photo: Caroline WellsCaroline Wells
manager:
external liaison

 

Photo: Emma ParkerEmma Parker
manager:
media relations


Photo: Alison HoylandAlison Hoyland
manager:
parliament and assemblies


Photo: Peter BristowPeter Bristow
coordinator:
smaller-business associations


Photo: Niall JeewoonarainNiall Jeewoonarain
coordinator:
consumer advice and advocacy groups


Photo: David CresswellDavid Cresswell
director:
communications



our regional external liaison coordinators

Photo: David BainbridgeDavid Bainbridge
coordinator:
East and West Midlands

 

Photo: Peter BristowPeter Bristow
coordinator:
Northern Ireland and the South East

 

Photo: Peter CookPeter Cook
coordinator:
Scotland

 

Photo: Kerrie CoughlinKerrie Coughlin
events coordinator:
roadshows, conferences and exhibitions


Photo: Niall JeewoonarainNiall Jeewoonarain
coordinator:
Yorkshire and Humber region


Photo: John QuinlanJohn Quinlan
coordinator:
Eastern and North East regions


Photo: Mukhtar Singh RaiMukhtar Singh Rai
coordinator:
London and the North West


Photo: Ian WoodmanIan Woodman
coordinator:
Wales and the South West