The aims of our outreach work are:
We want to meet as many of our customers and stakeholders as possible – to answer questions and discuss issues face-to-face.
If you’ve planned an event and you’d like the ombudsman to attend, please get in touch on 020 7964 1400 or at firstname.lastname@example.org. We’ll need to know:
We usually need at least three months’ notice of an event – so we can find time in our diary and prepare our material.
We don’t charge for our time. But if there’s a delegate fee – or it’s a commercial event – we generally ask for our travel and accommodation costs to be met.
Unless we say otherwise, we own the copyright and any other rights in all the material we provide at events – so it should not be reproduced without our permission. You can email our publications team for more details.
If you're organising an event and would like us to take part, please get in touch.